PrintHead Specialists in Twain, CA was founded in 1977 by Bill Harrigan in the heart of Silicon Valley. We were the first company to develop solutions for printhead repair in the industry, and since then we have consistently been on the cutting edge of repair and recycling technology. Our goal is to provide a high standard of quality control assurance and reliable workmanship to our customers.
All orders are due and payable within 30 days of invoicing.
Original serial numbers may be changed or removed during the repair process.
Printheads are returned by UPS ground shipping unless otherwise specified.
Repair prices are a flat rate that include most necessary parts and labor.
Repair warranties are void if the items are altered by anyone other than PrintHead Specialists.
Some orders can be repaired in 24 hours for an additional charge.
Turnaround time is usually one to five days.
Warranties cover the parts and workmanship that we provide for 90 to 180 days, usually beginning on our invoice date.
We reserve the right to refuse repair of items that have excessive damage.
You will be contacted to authorize any additional charges.
No minimum order required.
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PrintHead Specialists is dedicated towards a healthy global environment. For this reason, we urge our customers to repair worn and broken printheads, thus prolonging the life cycle of a printer. Recycling printheads is cost effective and beneficial for your company. Call us for clarification on our policies or for more information about our printhead services.